Major Duties and Responsibilities

Sales executives are responsible for connecting with potential customers and other business stakeholders to negotiate prices and share details of different products and services. Here are some of their major responsibilities:

• Gathering customer information to understand their needs better.
• Responding to customer inquiries and addressing concerns for successful purchases.
• Providing suggestions for product improvements or special promotions based on customer feedback.
• Creating proposal documents required for formal bidding procedures.
• Offering detailed quotations and accurate cost calculations to customers.
• Negotiating sales terms and agreements to close deals with customers.
• Researching potential clients and generating leads through research efforts.
• Communicating with potential/new/existing customers through various channels (phone/email/in-person).
• Handling inquiries/complaints from customers effectively.
• Preparing and sending price quotes and proposals throughout the process.

• Utilizing software programs to manage the entire sales process.
• Establishing/maintaining CRM database.
• Meeting daily/weekly/monthly targets set by the company.
• Actively participating in relevant team meetings and collaborating with colleagues to share ideas.

Skills & Qualifications

Here are some of the most important skills you should look out for when looking to hire a sales executive:

• Strong communication and negotiation skills.
• Excellent interpersonal skills in a competitive industry.
• Self-motivated, ambitious, and determined.
• Good self-management and effective task prioritization.
• Proven Sales Executive experience.
• Thorough understanding of marketing concepts.
• Quick learner and an attentive listener.
• Skilled at delivering engaging presentations.
• Minimum of 1-year sales experience. Preferably in Agency
• Proficiency in Microsoft Office, CRM, and sales software.
• Strong problem-solving skills.